Magma Pizza chooses Netbistros. Magma Pizza, located in Princeton, NJ, looked to Netbistros to enhance its existing website and employ the Netbistros Online Ordering system. Magma Pizza's owner provided Netbistros with his vision of how ... read more

A (Typical) New-Client Lifecycle:

Your Netbistros Point-of-Contact (POC)
Upon contacting us, a Netbistros representative will gladly walk you through the setup and release phases of implementing your Netbistros website. We will also assign you a point of contact that you will be able to address all of your inquiries about your site for the lifetime of your account.

Step 1. Tell Us what You want
After you (restaurant owner/representative) have contacted Netbistros, you will meet either face-to-face or over the phone with your assigned point of contact (POC). Your Netbistros POC will gather information about your restaurant and how you would like your Netbistros site to work. This information includes:

• what are the goals of your website?
• how you would like your site to look and feel?
• Restaurant specific details (i.e. hours of operation, times when Online Ordering should be available, your delivery radius, delivery charge, order waiting time, fax number, etc.)

Step 2. Create a Game-Plan to optimize your new website's effectiveness
Your Netbistros POC will share your feedback, your restaurant's information and takeout menu (if available) with the Netbistros design and development team. At this time we can also schedule photo shoots for images of your restaurant, menu items, etc. for display in your new website.
The Netbistros team will produce a prototype site for your to try out first before your customers.

Step 3. Going "Live"
Your site has at this point been tested and approved by all involved parties: Netbistros, you and your restaurant staff. Your staff is familiar with the protocol for receiving online orders.
You are now ready to "Go Live" and open your restaurant to the world, virtually. We will tie your Netbistros site to your domain name (i.e. "www.[your web address].com") and your site will officially be "Live".

Finally - Promote and Advertise
Promoting your site. We recommend you notify your customers of your new Online Ordering website by any means. One easy and popular method is to announce your Online Ordering capabilities and web address on your takeout menu. Netbistros offers the capability of running a limited time "Grand Opening Special" where customers can receive a discount by submitting their orders online. Your Netbistros POC is available to help recommend more ways to promote your new Netbistros website.

Ready to take your restaurant online?

Accept Credit Card Orders Online:

Secure Transactions with Authorize.NET
Netbistros has partnered with Authorize.Net by CyberSource, a subsidiary of Visa (NYSE: V), to provide secure online credit card processing for Netbistros Online Ordering web sites. We think the incorporation of our secure credit card processing method into your Netbistros site will simplify the credit card order process for both your restaurant staff and your customers. Credit card purchases made on your website will deposit securely and directly into your new e-commerce (online) merchant account.

Activate Credit Card Processing on your Netbistros website
To add credit card processing to your site, simply visit the link below and apply for online merchant and payment gateway accounts with Authorize.Net. These accounts are required for you to receive payment from your customers' online credit card transactions. Once your accounts have been set up, we will update your Netbistros site to begin secure online credit card processing.

APPLY FOR CREDIT CARD PROCESSING

Transaction Costs and Fees
For the latest pricing structure for transaction and payment gateway fees, please visit Authorize.Net's pricing guide here: Merchant Pricing Guide. These fees are neither originated nor set by Netbistros and are paid directly to Merchant Account and Payment Gateway provider, Authorize.Net.

Payment Card Industry Regulations
In accordance with Payment Card Industry (PCI) regulation, Netbistros does NOT store (decrypted OR encrypted) any credit card information in our databases. Netbistros securely transmits directly to an approved payment gateway processor via secure encrypted communication for the protection of your customers' payment information. Restaurants should be aware that it is a violation of PCI rules to transmit customer credit card information in clear text via fax. We recommend restaurants steer clear of Online Ordering vendors offering these types of order transmissions.

Have questions about signing up for credit card processing?
If you have any questions or need assistance in applying for Merchant and/or Payment Gateway accounts so you can begin processing credit card orders on your Online Ordering website, contact Customer Support at 866-682-4131, Monday through Friday, 6 AM to 5 PM Pacific time (closed major holidays).